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Search Issues

Search for issues by title, key, or description

Priority Levels

Priority levels indicate the urgency and importance of an issue. The system supports four priority levels.

Priority Levels
LOW

Description: Issues that are not urgent and can be addressed when time permits.

Use case: Minor improvements, nice-to-have features, or issues that don't impact current workflows.

NORMAL
Default

Description: Standard priority for most issues.

Use case: Regular work items, planned features, and typical bug fixes.

HIGH

Description: Issues that require prompt attention.

Use case: Critical bugs affecting key functionality, important features needed for upcoming releases, or issues blocking other work.

URGENT

Description: Issues that require immediate attention.

Use case: Production outages, security vulnerabilities, critical bugs affecting all users, or issues causing data loss.

Default Value

When creating a new issue, the default priority is NORMAL.

Usage Guidelines

Choosing a Priority

  1. URGENT: Reserve for production-critical issues that require immediate attention.
  2. HIGH: Use for important issues that should be addressed soon but are not stopping all work.
  3. NORMAL: Default for most regular work items.
  4. LOW: Use for items that can wait or are optional.